Complaints

At Artlinx, we strive to provide a supportive, inclusive, and professional space for every member of our creative community. If you’ve experienced an issue or feel something isn’t right, we encourage you to let us know. Your feedback helps us improve and stay accountable.

How to Submit a Complaint

Please email us at:
📩 info@artlinx.co.uk
Subject line: Complaint

Include the following details to help us understand and resolve the issue efficiently:

• A clear description of the issue
• The date and time it occurred (if applicable)
• Any relevant screenshots or supporting information
• Your preferred contact method (optional)

Our Response Process

• We aim to acknowledge all complaints within 3 working days
• A full response or resolution will be provided within 10 working days

If further investigation is needed, we’ll keep you updated throughout the process.

Thank you for taking the time to share your concerns. At Artlinx, we’re committed to growing a fair and respectful community—together.